- Family Tree membership ID
- Four (4) quarterly boxes with three (3) exclusive Family Tree beers and one (1) Family Tree member gift. That’s twelve (12) beers bottled/canned exclusively for Family Tree members and four (4) special member gifts!
- 10% off draft beer
- 10% off packaged beer to go
- 10% off keg purchases
- 10% off merchandise
- 10% off growler fills
- FREE birthday pint
- Pre-purchase opportunities
- Access to Family Tree Exclusive events
- *events may have limited capacity*
We are happy to offer three different retrieval methods for our members for 2022. You can choose between:
- Local pick-up at our West Creek location only
- Local delivery within a 25 mile radius of Richmond, VA for a flat fee of $25 for the year, for up to 6 deliveries
- Shipping within VA and DC for a flat fee of $100 for the year, for up to 6 deliveries
*This cost of shipping and local delivery for Family Tree Boxes does NOT include the cost to ship or locally deliver GBS Complete Sets.*
Box releases happen on a quarterly basis throughout the year. Registration links for each box with release dates will be sent to your email inbox via the Family Tree newsletter, as well as reminders in the Family Tree private Facebook Group. Any additional pre-orders will be available to Family Tree members for pick-up for 30 days after release, unless otherwise specified.
To pick-up your Family Tree box, you must register for pick-up on your Family Tree account and bring a valid ID to West Creek to retrieval. You can also designate a proxy with a Valid ID to pick-up orders for you.
Yes, we will happily hold your Family Tree box and pre-purchased beers for up to six weeks after the release date. Extensions to deadlines will be made accordingly to provide overlap of box and beer releases to make pickups as efficient as possible. Pickup deadlines will be posted in monthly Family Tree newsletters and reminder emails as well as the official Facebook group page.
*Any beer not picked up by its associated deadline will be forfeited and released for sale. This includes any bottle that is initially included in Family Tree boxes or purchased for pre-sale. Please make arrangements if you are unable to make it to the brewery by emailing [email protected], reaching out to fellow members through our Facebook group, or by other means.
Yes! You can assign a proxy to pick up your box and/or pre-purchased beer from your designated pickup location. You will be prompted to provide a proxy at the time of your order!
*All proxies must be 21+ years of age. This person is acting on your behalf and is responsible for ensuring the accuracy and fullness of your order pickup before they leave the brewery. The brewery is not liable for what happens to your beer once it is picked up.
You will be prompted to list a proxy during check out of each order. If at anytime you need to change your proxy for an order simply email [email protected] to request the change.
As we strive to provide the highest quality products and due to the nature of the craft, we occasionally have to change release dates and switch up beer offerings. For this reason, we do not pre-release the content of each box. We pride ourselves on our barrel-aging program; our members can expect unique barrel blends and complex brews that will drink well upon delivery. We encourage all of our members to drink our beers fresh.
Family Tree beers are packaged exclusively for Family Tree members. Depending on availability of remaining bottles, we offer Family Tree exclusive opportunities to purchase any leftover inventory.
Membership transfers are subject to approval on a case by case basis. If you wish to buy a membership as a gift, please purchase a gift membership at check-out.
We do not allow the cancellation of membership and do not offer refunds.
Public tours will be offered on a first-come-first-served basis in the West Creek taproom. Speak with your bartender to find out what times are available and to purchase your tour tickets.
We often have barrels for sale, but please contact us to ensure we have some in stock before heading to a taproom. Barrels are available out of the West Creek taproom.
5-10 Bourbon Barrels – $70 each (bulk discount)
10+ Wine Barrels – $70 each (bulk discount)
No, we currently do not allow multiple discounts to be applied to a transaction unless otherwise specified.
2410 Ownby Lane
Richmond, VA 23220
Hardywood West Creek
820 Sanctuary Trail Drive
Richmond, VA 23238
Tues-Thurs: 4-9 PM
Fri: 4-10 PM
Sat: 1-10 PM
Sun: 12-6 PM
Hardywood West Creek
Tues-Thurs: 3-9 PM
Search “Hardywood Richmond” or “Hardywood West Creek” on Apple Maps, Google Maps, and Waze.
Our taprooms are open 6 days a week as listed above (Tues-Sun), with a wide variety of events hosted weekly including beer releases, community partnerships, live music, and much more.
Events are listed by location on our website and on Facebook as details are solidified. If you do not see an event listed for a particular date, Tuesday – Saturday, rest assured that the taps will be flowing during regular public taproom hours as listed above, and we may have a few surprises in store!
Our production/taproom locations are designed to brew and serve delicious craft beer. We do not operate full-service restaurants out of our taprooms. We do put a lot of energy into making sure food trucks and/or light snacks are available for our guests. Guests are also permitted to bring light snacks and order food for delivery. Traditional catering/platters are not permitted in public taproom areas (see Private Events). Hardywood does not provide plates, napkins, utensils, or serve-ware.
We schedule at least one food truck to serve during all taprooms hours in our Richmond and West Creek taprooms. Please note the following:
- Food trucks are independently-owned businesses that are not affiliated with Hardywood. Please contact the food trucks directly with questions, comments and feedback.
- Food trucks are subject to change, cancellation or to run out of menu items with no notice.
- If you are a food truck owner who would like to join our vendor list, or if you are a guest with specific questions about food options in our taprooms, please email [email protected]
We post food truck and music information for each location on our main Facebook page daily. Again, please note that the trucks are subject to change at a moment’s notice and might differ from the information provided online.
Upcoming beer releases are posted on our website and Facebook event listings.
We are working towards having West Creek Cider available in all of our taprooms year-round, but cannot currently promise its availability. While West Creek Cider is made without gluten, it is made in a facility that produces gluten. Virginia ABC law prohibits guests from bringing any of the above options onto any Hardywood property.
We offer locally-sourced kombucha from Blue Ridge Bucha, and nitro coffee from Snowing In Space (available in Charlottesville) for purchase in our taprooms. Keep your eyes peeled for Francie’s Lemonade, a seasonal house-made lemonade available on tap during the warmer months!
We do not carry soft drinks at the bars, however, our featured food trucks will typically offer soft drinks and other non-alcoholic beverage options.
Please visit our website or Facebook event listings for details. Set times are always subject to change. Live music will typically begin at approximately 6PM for evening shows and 3PM for afternoon shows. Unless specifically noted on our website or Facebook listings, our music programming is FREE and open to all ages.
Live music may be held indoors or outdoors based on weather. If there is a threat of rain or thunderstorm, music will be presented indoors. Note: all music in Charlottesville will be presented indoors.
Please submit samples of your music and links to all web and social media properties via our contact form. Please note that we require a W9 from any band that we book.
Yes, all Hardywood taproom locations are family-friendly and open to all ages. Footwear is required for Hardywood guests of all ages.
Each Hardywood taproom is designed with a focus on presenting an inviting, enjoyable atmosphere for our adult guests, however, we invite the whole family to join us. Please ask your Hardywood server about board games and other children’s activities, which will vary in each Hardywood taproom. We ask parents/guardians to leave toys/games with small parts at home, and to assist us in ensuring that children are behaving in a manner that does not disrupt the experience for our adult guests.
Any items purchased in our taproom, except food or beer, may be exchanged or returned at any time provided that the items are in new condition. For a full refund of the purchase price, a receipt must be provided at the time of return. All items returned in new condition without a receipt are eligible for exchange only.
Hardywood does not permit dogs in any of our 2 indoor taprooms, with the exception of registered service dogs.
Please visit our Private Events page to learn about private rental options at Hardywood. Please allow up to 5 business days for return communication. We do not book private events via Facebook, direct email, phone call or any other method outside of the Private Event Request Form.
Of course! We would love to be a part of your next birthday celebration. Just keep in mind that due to ceiling height, balloons are not permitted at our West Creek facility. Also, we encourage you to bring along a dessert to celebrate the occasion, but please leave the candles at home. Lit candles are not permitted in any of our taprooms.
We do not take reservations for tables or space in our public taproom areas, indoors or outside. Tables/chairs, etc. are available to our public guests on a first come, first served basis.
$10 per guest. Tours include a souvenir Hardywood tasting glass and three samples for guests 21+. Guests under 21 years of age are welcome on the tour free of charge but must be accompanied by 21+ adults.
Tours generally last about 30-40 minutes, with time for Q & A.
Each tour is limited to a maximum of 15 guests.
No age limit for tours! Participants must be 21+ to receive a tasting glass and samples. Guests under the age of 21 are free of charge but must be accompanied by an adult 21+.
Tour guests must wear closed toe shoes, and high heels are not permitted. We will provide each guest with a pair of fashionable safety glasses that are required in the brewhouse. While they are fashionable, these glasses are not souvenirs.